Refund policy

At HA Traders, we are committed to providing our customers with quality products and a satisfactory shopping experience. If you receive a product that is damaged, defective, incorrect, or does not match your order, please contact us as soon as possible after delivery so that we can review the issue and provide an appropriate solution. Eligible products may be returned or exchanged subject to our return conditions. Products must generally be unused, in their original condition, and accompanied by the original packaging and proof of purchase. Certain products may not be eligible for return due to their nature, usage, or safety requirements. Once a returned product is received and inspected, we will inform you whether the return or refund has been approved. If approved, the refund will be processed using the applicable payment method or another mutually agreed method. Customers are responsible for providing accurate order and contact information, and return or delivery charges may apply depending on the reason for the return.